Privacy Policy

The online store www.makitstichembroderyatelier on the website [www.makeitsstichatelier.com], company ID [BE1014223783], based in [Overpelt], processes personal data provided by the Customer to comply with the General Terms and Conditions and to confirm them, to process electronic orders and shipments, and for necessary communication during a legally required period.

General Provisions

1. The data controller for personal data, in accordance with the GDPR (hereinafter referred to as the "Regulation"), is [Mariia Kooijman], company ID [BE1014223783], based in [Overpelt] (hereinafter referred to as the "Data Controller").

2. The contact details of the Data Controller are:
   Email: [makeitstich@gmail.com]
   Tel: [0032471268912].

3. Personal data is any information related to an identified or identifiable natural person.

Source of Personal Data

1. The Data Controller processes personal data obtained with the Customer's consent and collected via the contract for the purchase and execution of the electronic order made on the online store www.makeitstichatelier.com.

2. The Data Controller processes only the identification and contact details of the Customer, which are necessary for the performance of the purchase contract.

3. The Data Controller processes personal data for shipping and accounting purposes and for necessary communication between the contracting parties for the legally required period. Personal data will not be disclosed to third parties and will not be transferred to other countries.

Purpose of Data Processing

The Data Controller processes the Customer's personal data for the following purposes:

1. Registration on the website www.makeitstichatelier.com in accordance with Chapter 4, Section 2 of the GDPR.

2. For the execution of the electronic order made by the Customer (name, address, email, phone number).

3. To comply with laws and regulations arising from the contractual relationship between the Customer and Data Controller.

4. Personal data is necessary for the performance of the purchase contract. The contract cannot be concluded without the personal data.

Duration of Storage of Personal Data

1. The Data Controller stores personal data for the period necessary to fulfill the rights and obligations arising from the contractual relationship between the Data Controller and Customer and for a duration of 3 years after the end of the contractual relationship.

2. The Data Controller must delete all personal data after the expiration of the storage period required for the data.

Recipients and Processors of Personal Data

Third parties processing the Customer's personal data are subcontractors of the Data Controller. The services of these subcontractors are essential for the successful execution of the contract for the purchase and processing of the electronic order between the Data Controller and Customer.

Subcontractors of the Data Controller include:

• Webnode AG (online store system)
• Shipping company
• Google Analytics (website analytics)

Rights of the Customer

In accordance with the Regulation, the Customer has the right to:

1. Access to personal data;
2. Rectify personal data;
3. Erasure of personal data;
4. Object to the processing of personal data;
5. Data portability;
6. Withdraw consent to the processing of personal data, in writing or via email at: [makeitstich@gmail.com].
7. File a complaint with the supervisory authority in case of suspected violation of the Regulation.

Data Security

1. The Data Controller declares to take all technical and organizational measures necessary to protect personal data.

2. The Data Controller has taken technical precautions to secure data storage spaces, in particular securing access to the computer with a password, using antivirus software, and performing regular maintenance on the computers.

Final Provisions

1. By placing an electronic order on the website [www.makeitsstichatelier.com], the Customer confirms they are aware of and fully accept all conditions for the protection of personal data.

2. The Customer accepts these rules by ticking the box in the order form for purchases.

3. The Data Controller may update these Rules at any time. The new, updated version must be published on the website.

These Rules come into effect on [28/10/2024].